Dir., ECommerce - Customer Development in Ronkonkoma, NY at The Nature's Bounty Co.

Date Posted: 1/16/2021

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 10 year(s)
  • Date Posted:

Job Description

Company Description

The Nature's Bounty Co. is a privately held, global leader in health and wellness with a rich history and proven track record in the nutritional market. As a manufacturer, marketer and online seller of vitamins, dietary supplements, minerals, herbals, protein bars and powders, and ethical beauty products, our purpose is to create a happier, healthier world using the power of science and nature. The brands of The Nature's Bounty Co. are some of the most trusted in the world including Nature's Bounty®, Pure Protein®, Solgar®, Osteo Bi-Flex®, Sundown®, Body Fortress®, MET-Rx® and Ester-C®.

Inclusion and Diversity in the workplace matters at The Nature’s Bounty Co.  This includes being focused on retaining and recruiting a diverse workforce and building a culture of inclusivity.  Our goal is to create a place where people feel respected, valued and able to bring their authentic selves to work each day. 

Did we mention that we also offer excellent benefits, competitive compensation and a progressive, healthy company culture? If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all forms. And when it comes to wellness, nature is a pretty good place to start.

    Job Description

    The Director of ECommerce Customer Development is responsible for the functional management and leadership of all sales related activities for assigned brands / categories at Amazon for their respective franchise.  The Director is expected to develop a more strategic plan to deliver increased revenue and profit for the company and the customer.

    Additional responsibilities include:

    • Develop and implement strategic sales plans in accordance with Corporate goals
    • Develop and execute Joint Business Planning (JBP) goals with Amazon
    • Develop strategies to drive Brands and Category growth for the assigned line
    • Direct sales forecasting and projection activities 
    • Manage execution of everyday business in partnership with Amazon, including promotional planning, ASIN maintenance, and customer relationship
    • Deduction Management
    • Understand Amazon’s go-to-market strategy and how to maximize sales efficiency while partnering with our agency to deliver sales growth
    • Maintain, foster, and grow existing and new relationships within Amazon at all levels including the DMM, Senior Buyer and Buyer
    • Deliver target budget plan and new product distribution goals
    • Manage Trade budget and monitor spending efficiency that focus on a strong ROI
    • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency

    Job Requirements

    • 10+ years of National Account and consumer packaged goods (CPG) sales experience
    • Vitamins and supplements experience is highly preferred
    • 10+ years of successful outside sales experience in the Grocery, Drug and/or Mass retail channels with a minimum of 5 years ECommerce experience
    • Amazon analytics experience is preferred
    • Must have prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
    • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment
    • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals
    • Prior category management processes and implementation experience
    • Bachelor’s degree in business or related field required, MBA a plus
    • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
    • High level of organizational skills, good written and oral communication skills
    • Ability to work independently and meet deadlines
    • Understand the value of listening to customers, gaining insights and moving objectives forward
    • Must be an articulate communicator who can quickly synthesize data
    • Travel expected at least 50%; overnight travel is required

    The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

    The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

    Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.

    Ref # POS000005219