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Representative, E-Commerce Customer Support in Holbrook, NY at The Nature's Bounty Co.

Date Posted: 4/19/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Holbrook, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/19/2019

Job Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products.

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.

At Puritan’s Pride, a Direct-to-Consumer business of The Nature’s Bounty Co., our Customer Support Representatives are a critical part of our mission to deliver timely, accurate and professional customer service to our customers. If you're looking for an engaging opportunity, an awesome training program, and future growth potential, look no further! As an E-Commerce Customer Support Representative, you will communicate with customers via phone, email, live chat, as well as text messaging! 

Responsibilities include:

  • Utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment!
  • Communicate with customers via phone, email, chat or text messaging.
  • Find opportunities to recommend additional products to customers based on the customer needs and past purchases.
  • Participate in ongoing training and coaching programs.
  • Contribute ideas on improving the customer experience!

Shift Available: 3:30PM to 12AM.  Please note that each associate is required to be flexible to work 4 days during the week (Monday - Friday) and 1 day each weekend (Saturday or Sunday).

Job Requirements

At Puritan’s Pride, a Direct-to-Consumer business of The Nature’s Bounty Co., our Customer Support Representatives are a critical part of our mission to deliver timely, accurate and professional customer service to our customers. If you're looking for an engaging opportunity, an awesome training program, and future growth potential, look no further! As an E-Commerce Customer Support Representative, you will communicate with customers via phone, email, live chat, as well as text messaging! 

Responsibilities include:

  • Utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment!
  • Communicate with customers via phone, email, chat or text messaging.
  • Find opportunities to recommend additional products to customers based on the customer needs and past purchases.
  • Participate in ongoing training and coaching programs.
  • Contribute ideas on improving the customer experience!

Shift Available: 3:30PM to 12AM.  Please note that each associate is required to be flexible to work 4 days during the week (Monday - Friday) and 1 day each weekend (Saturday or Sunday).