Analyst, Customer Development - E-Commerce in Florham Park, NJ at The Nature's Bounty Co.

Date Posted: 12/24/2020

Job Snapshot

Job Description

Company Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products.

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.

Job Description

The Customer Development Analyst, ECommerce, is essential in building a strong partnership with Nature's Bounty Co.’s key retailers within ECommerce.  The incumbent will perform analysis and provide actionable insights around specific programs that deliver against category and customer priorities.  Note that this position can be based in Florham Park, NJ, or Ronkonkoma, NY.

Additional responsibilities Include:

  • Working on the analysis and reporting of category management foundations, demand planning, supply chain and marketing directives throughout the internal organization for the assigned category and ECommerce retailers.
  • Support the Customer Development – ECommerce team and its directives based on Industry Trends & Consumer Insights.  
  • Collaborate with various third party data sources/ARAP and construct dynamic presentations around key consumer trends that are driving the category dynamics and sales for the Amazon customer.
  • Work as a strong internal resource for accessing internal knowledge and translating it into action to identify opportunities in the assigned channel within Amazon, and facilitating solution development with the account team and other team members.
  • Leverage data and established guidelines to deliver best-in-class merchandising recommendations at the ECommerce retailer level.
  • Analytical foundations – develop standardized category review templates to help drive actionable insights.
  • Utilize mastery of data tools/national trends to deliver insights to our customers; allowing them to drive sale via unique merchandising opportunities.
  • Sales projections methodology and communication.
  • Advanced Consumer Data utilized (Market Research, Consumer Decision Tree, Household Panel Data, Nielsen Data Retrieval/Analysis)
  • Assist with any research and lead projects to deliver category solutions benefiting both the customer and the category.
  • Work with our agency partners and internal teams on forecasting while communicating changes that will impact the overall supply chain.

Job Requirements

  • 2+ years of Consumer Packaged Goods industry experience required; preferably FMCG.
  • Experience working with IRI/Nielsen syndicated and panel data required.
  • 2+ years of ECommerce experience is preferable; Amazon analytics preferred.
  • Prior experience working directly with account teams preferred.
  • Must work well in a team environment and have a demonstrated ability to operate at all levels within an organization.
  • Understand the value of listening to customers, gaining insights and moving objectives forward.
  • Microsoft Office (very strong Excel/PowerPoint), IRI, Customer and Syndicated Data. 
  • Ability to build relationships and senior level engagement.
  • Ability to work independently and meet deadlines.
  • Must be able to multi-task and follow-up when responses are needed.
  • Problem solver with a solutions oriented mindset.
  • Must be an articulate communicator who can quickly synthesize data.
  • Bachelor’s degree required.
  • Travel required up to 25%.

The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.

Ref # POS000005322