Dir., Customer Development in Portland, OR at The Nature's Bounty Co.

Date Posted: 5/22/2020

Job Snapshot

  • Employee Type:
  • Location:
    Portland, OR
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

Company Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products. 

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.

Job Description

As The Nature's Bounty Co. continues to drive business with our largest retailers, our team supporting Costco is searching for a new Senior Customer Development Manager.  The Senior Manager is responsible for the strategic functional management, leadership and execution of all sales related activities. The individual will support the team with company systems and with customers systems (ie: MPULSE, pricing system, etc.). The location is open on this role, preferably in the Pacific Northwest region.

Responsibilities include, but are not limited to:

  • Deliver target budget plan and new product distribution goals. 
  • Execute brand and category growth strategy that align with Costco.
  • Identify new opportunities for growth.
  • Develop and implement strategic sales plans in accordance with corporate goals.
  • Maintain clear understanding of customer objectives, and liaise with leadership to develop operational plans to manage execution and measure results.  
  • Relationship management with the account's cross functional areas, corporate and divisions. 
  • Ongoing meetings and access to DMM’s and VP of Merchandising.  
  • Educate our business partners on our products, retail goals, and measurement of success to better partner with Costco.
  • Deliver customer presentations that show innovation, shelf positioning, promotions, communicate pricing, etc. 
  • Manage daily business in partnership with Costco, including UPC product/item setup, maintenance, logistics and inventory management.
  • Sell-in new products and all promotions and ensure full-line distribution of products (new & existing items). 
  • Responsible for working with agencies to input Trade Investment Management (TIM); system input, trade fund management, direct sales forecasting and projection activities for the company.  
  • Manage trade budget and monitor spending efficiency that focus on a strong ROI.
  • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
  • P&L management within respective account coverage.

Job Requirements

  • 7+ years of related experience.
  • 2+ years of National Account Sales experience preferred.  
  • Strong cross functional relationships within Costco.
  • Sales experience in the Convenience, Grocery, Drug and/or Mass retail channel(s) a strong plus. 
  • Experience in consumer goods and Health & Wellness and/or Consumer Healthcare is highly preferred.
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
  • High level of organizational skills, good written and oral communication skills
  • Ability to work independently and meet deadlines
  • The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations, goals
  • Problem solver with a solutions oriented mindset
  • Must be a dynamic leader who can push past obstacles, overcome objections
  • Understand the value of listening to customers, gaining insights and moving objectives forward
  • Must be an articulate communicator who can quickly synthesize data
  • P&L management and strong financial acumen
  • Bachelor's degree in business or related field required, MBA a plus

The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.

Ref # POS000003451


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