Dir., Customer Development in Bentonville, AR at The Nature's Bounty Co.

Date Posted: 6/30/2020

Job Snapshot

Job Description



Company Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products.

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.



Job Description

The Director of Customer Development is responsible for the functional management and leadership of all sales related activities for assigned brands/categories at Sam’s Club.  This is a highly strategic role focused on facilitating/conducting Top-to-Top Meetings and Joint Business Plans.

Additional responsibilities include:

  • Develop and implement strategic sales plans in accordance with corporate goals.
  • Develop and execute Annual Business Planning (ABP) goals with Sam’s Club.
  • Develop strategies to drive Brands and Category growth for the Vitamin, Mineral, Herb, & Supplement (VMHS) and Sports & Active Nutrition (S&AN)  lines.
  • Direct sales forecasting and projection activities.
  • Manage execution of everyday business in partnership with Sam’s Club, including item setup, maintenance, logistics and inventory management
  • Manage Trade budget and monitor spending efficiency that focus on a strong ROI.
  • Deduction Management
  • Understand Sam’s Club’s go-to-market strategy and how to maximize sales efficiency
  • Maintain, foster, and grow existing and new relationships within Sam’s Club at the executive level including Planner, Buyer and Senior Buyer.   
  • Deliver budget plan and new product distribution goals.
  • Monthly reporting, sales analytics and insights.
  • P&L management within respective account coverage. 

Job Requirements

  • 10 + years of National Account sales experience.
  • Sam’s Club experience is required; deep understanding of the Sam’s Club member and how to develop demand creation plans.
  • Must have prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment. 
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
  • Prior category management processes and implementation experience.
  • Bachelor’s degree required; MBA a plus.
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.).
  • Strong organizational skills, good written and oral communication skills.
  • Must be an articulate communicator who can quickly synthesize data.
  • P&L management and strong financial acumen.
  • Ability to negotiate with business partners.

The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.



Ref # POS000001412

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