Mgr., Customer Development - E-Commerce in Florham Park, NJ at The Nature's Bounty Co.

Date Posted: 11/23/2020

Job Snapshot

Job Description

Company Description

The Nature's Bounty Co. is a privately held, global leader in health and wellness with a rich history and proven track record in the nutritional market. As a manufacturer, marketer and online seller of vitamins, dietary supplements, minerals, herbals, protein bars and powders, and ethical beauty products, our purpose is to create a happier, healthier world using the power of science and nature. The brands of The Nature's Bounty Co. are some of the most trusted in the world including Nature's Bounty®, Pure Protein®, Solgar®, Osteo Bi-Flex®, Sundown®, Body Fortress®, MET-Rx® and Ester-C®.

Inclusion and Diversity in the workplace matters at The Nature’s Bounty Co.  This includes being focused on retaining and recruiting a diverse workforce and building a culture of inclusivity.  Our goal is to create a place where people feel respected, valued and able to bring their authentic selves to work each day. 

Did we mention that we also offer excellent benefits, competitive compensation and a progressive, healthy company culture? If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all forms. And when it comes to wellness, nature is a pretty good place to start.

Job Description

The Manager of ECommerce Customer Development is responsible for the functional management, leadership and execution of all sales related activities for their assigned brands/categories within a specific set of pure play customers, as well as Amazon’s alternative platforms, including Amazon Business and Amazon Fresh. 

Additional responsibilities include:

  • Developing strategic plans to deliver increased revenue and profit for the company and their respective customer base.
  • Developing joint business plans with their specific ECommerce customer base.
  • Delivering target budget plan and new product distribution goals.
  • Executing the brand and category growth strategy in conjunction with the customer’s goals & objectives.
  • Identifying new opportunities for growth; developing and implementing strategic sales plans in accordance with corporate goals.
  • Maintaining clear understanding of customer objectives, and liaise with senior director to develop operational plans to manage execution and measure results. 
  • Relationship management with account cross-functional areas, Corporate and divisions to include ongoing meetings and access to DMM’s.
  • Fostering and growing existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.
  • Educating business partners on our products, retail goals, and measurement of success.
  • Delivering customer presentations that show innovation, shelf positioning, promotions, communicate pricing, etc.
  • Managing daily business in partnership with customers, including UPC product/item setup, maintenance, logistics and inventory management.
  • Selling-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
  • Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and oompany market position. 
  • Working with agencies to input Trade Investment Management (TIM); system input, trade fund management, direct sales forecasting and projection activities for the company. 
  • Managing Trade budget and monitor spending efficiency that focus on a strong ROI.
  • Monthly reporting, sales analytics and insights; understanding go-to-market strategy and how to maximize sales efficiency.

Job Requirements

  • 5+ years of consumer packaged goods industry sales experience
  • ECommerce and Amazon analytics experience is preferred
  • Experience within the vitamin and supplement category is highly preferred
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
  • Project Management experience, including setting up and managing projects in a complex, fast-moving environment
  • Relationship management experience and mindset; demonstrated success working with partners in building initiatives that deliver on goals
  • Strong demonstrated cross-functional relationships with accounts
  • Bachelor's degree in business or related field required, MBA a plus
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
  • High level of organizational skills
  • Strong written and oral communication skills; articulate communicator who can quickly synthesize data
  • Strong financial acumen
  • Travel expected: 20% to include overnight travel

The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.

Ref # POS000005150