Mgr., Customer Development - E-Commerce in Holbrook, NY at The Nature's Bounty Co.

Date Posted: 6/13/2019

Job Snapshot

  • Employee Type:
  • Location:
    Holbrook, NY
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products.

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.

The eCommerce Customer Development Manager for our Direct-to-Consumer (DTC) business is responsible for the functional management, leadership and execution of all sales related activities within a specific set of pure play customers with a focus on Amazon, as well as the analytics for the overall Amazon strategy.  The individual will support the team with The Nature’s Bounty Co. systems (TIM) and with customers systems.

Responsibilities include:

  • Develop strategic plans to deliver increased revenue and profit for  the business and respective customer base
  • Shift from existing model in alignment with business strategy
  • Deliver target Budget plan and new product distribution goals
  • Execute our brand and category growth strategy that align with the customer
  • Identify new opportunities for growth; develop and implement strategic sales plans in accordance with corporate goals
  • Maintain clear understanding of customer objectives, and liaise with director and eCommerce COE to develop operational plans to manage execution and measure results
  • Relationship management with account cross functional areas, Corporate and divisions
  • Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers
  • Educate our business partners on our products, retail goals, and measurement of success
  • Deliver customer presentations that show innovation, shelf positioning, promotions, communicate pricing, etc.
  • Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management
  • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items)
  • Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and NBCo market position
  • Manage Trade budget and monitor spending efficiency that focus on a strong ROI
  • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency

Job Requirements

  • 5+ years of consumer product sales experience required
  • eCommerce experience is preferable; Amazon analytics preferred
  • Sales experience in the Direct-to-Consumer, Grocery, Drug and/or Mass retail channel(s) a plus
  • Experience in consumer goods and Vitamins and supplements is highly preferred
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals
  • Strong cross functional relationships with assigned accounts
  • Bachelor's degree in business or related field required, MBA a plus
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
  • Strong financial acumen
  • Travel expected for the job at least 20%; overnight travel required

The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.