Mgr., Customer Development in Los Angeles, CA at The Nature's Bounty Co.

Date Posted: 6/7/2019

Job Snapshot

Job Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products. 

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.

The success of The Nature's Bounty Co is based on many factors and the relationships with our convenience channel retailers is a major component.  We are seeking a motivated Customer Development Manager to join the team who will be responsible for the functional management, leadership and execution of all sales related activities for the assigned convenience channel retailers and Distributors within the Western US region.  This is a remote based role and can be in Los Angeles, Denver, Seattle, Salt Lake City, Phoenix, or San Francisco.

Responsibilities include, but are not limited to:

  • Deliver target plan and new product penetration goals
  • Execute brand and category growth strategy throughout the convenience channel
  • Identify new opportunities for growth; as well as develop and implement strategic sales plans in accordance with corporate goals.
  • Maintain a clear understanding of customer objectives and liaise with management to develop operational plans to manage execution and measure results. 
  • Relationship management with distributor, corporate and divisions
  • Foster and grow existing and new relationships within region, gaining a deep understanding of current and potential future needs of our customers
  • Educate customers on our products, retail goals, and measurement of success
  • Deliver customer presentations that show innovation, shelf positioning, promotions, communicate pricing, etc.
  • Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics and inventory management
  • Set-up Virtual Trade Show (VTS) and Power Buys for distributors.
  • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items)
  • Work with customers to implement Retail initiatives and monitor Retail standards
  • Ongoing contract management
  • Deduction management.
  • Trade Investment Management (TIM) system input, trade fund management, direct sales forecasting and projection activities for the company
  • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency

Job Requirements

  • 5+ years of related or sales experience 
  • A minimum of 2 years of National account sales experience preferred
  • Sales experience in the Convenience, Grocery, Drug and/or Mass retail channel(s) a plus
  • Experience within the consumer goods industry is highly preferred
  • Experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
  • High level of organizational skills, good written and oral communication skills
  • Ability to work independently and meet deadlines
  • Must be able to multi-task and follow-up when responses are needed
  • The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations, goals
  • Problem solver with a solutions oriented mindset
  • Must be a dynamic leader who can push past obstacles, overcome objections
  • Understand the value of listening to customers, gaining insights and moving objectives forward
  • Must be an articulate communicator who can quickly synthesize data
  • Bachelor's degree in business or related field required, MBA a plus
  • Overnight travel required

The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

Please contact Human Resources at 631-200-2120 if you should need a reasonable accommodation to submit your information for our on-line job postings.


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