Sr. Mgr., Customer Development in Woonsocket, RI at The Nature's Bounty Co.

Date Posted: 9/24/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

Company Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products.

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.

Job Description

The Sr. Manager, Customer Development is responsible for the functional management, leadership and execution of all sales related activities for CVS related to Vitamin, Mineral, Herb & Supplement (VMHS) brands. The Sr. Manager is expected to develop a more strategic role with CVS through top-top meetings and joint business planning.

Additional responsibilities include:

  • Deliver target budget plan and new product distribution goals.
  • Execute our brand and category growth strategy that align with the customer.
  • Identify new opportunities for growth; develop and implement strategic sales plans in accordance with corporate goals.
  • Develop account specific programs that align with the customers strategic plans that help with profitable growth. 
  • Maintain clear understanding of customer objectives, and liaise with Sr. Director to develop operational plans to manage execution and measure results.  
  • Relationship management with account cross functional areas.  Ongoing meetings and access to DMM’s and VP of merchandising.  
  • Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.
  • Educate our business partners on our products, retail goals, and develop measurement and KPI’s to help with growth.  
  • Deliver customer presentations that show innovation, shelf positioning, promotions, communicate pricing, etc. 
  • Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
  • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items). 
  • Work with CVS to implement Retail initiatives and monitor Retail standards.
  • Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and NBCo. market position. 
  • Work with credit/sales support to insure deduction management is within our assigned goals. 
  • Responsible for working with Sales support to manage the Trade Investment Management System (TIM): system input, trade fund management, direct sales forecasting and projection activities for the company.  
  • Manage Trade budget and monitor spending efficiency that focus on a strong ROI.
  • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
  • P&L management within respective account coverage. 
  • Perform other duties as required.

Job Requirements

  • 7+ years of directly related experience with CVS.
  • 2+ years of national account sales experience and sales strategy preferred.
  • Sales experience in the Convenience, Grocery, Drug and/or Mass retail channel(s) a plus.  Experience with CVS is preferred. 
  • Experience in consumer goods, vitamins and supplements is highly preferred.
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
  • Category management and strong analytical background is preferred.
  • Strong senior and cross functional relationships with assigned accounts.
  • Bachelor's degree in business or related field required, MBA a plus.
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.).
  • Ability to build relationships and senior level engagement.
  • High level of organizational skills, good written and oral communication skills.
  • Ability to work independently and meet deadlines.
  • Must be able to multi-task and follow-up when responses are needed.
  • Must be an articulate communicator who can quickly synthesize data.
  • P&L management and strong financial acumen.
  • Overnight travel required. 

The Nature's Bounty Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Nature's Bounty Co. offers a competitive salary and a comprehensive benefits package, which includes health and dental plans, voluntary short-term and long-term disability, life insurance, flexible spending accounts, 401(k), tuition reimbursement, generous associate discounts and more! 

Please contact Human Resources at 631-244-2120 if you should need a reasonable accommodation to submit your information for our online job postings.

Ref # POS000005325


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